As the Hammersmith team has created new and exciting websites for our clients, we began to see the growing need for those websites to be maintained and supported. Our clients were thrilled with the site build results, but didn’t have the time or the know how to keep their sites in tip-top shape on their own. And so Hammersmith Support was born to fill a new need for our clients.
What Is Website Maintenance / Support?
Have you ever researched when exactly the internet was started? It’s a mess of answers, depending on what one would consider the actual “internet” (the conception v modern day usage). Some date it back to 1983, some 1990 when it was more widely used. Either way, that is a substantial amount of time. And think of how far the internet has come; from dial up to now being able to DIY your own websites, to social media… the list goes on and on.
Given that timeline, it’s interesting that website support and maintenance is still in a toddler stage of growth. For all the material available on the internet, it’s amazing that many consumers are just now looking to other companies to maintain and support their websites. Many companies have overlooked security updates and patches, ignored malware attempts to corrupt data, and leave site content stale and not updated – all important aspects of website maintenance.
Why Is Maintenance Important?
As the internet continues to evolve, so do the hazards for users. Security breaches and malware being two of the most urgent risks. Each of these can bring down your site, or worse, can steal data and or identifiable information about your customers. This is an increasingly high risk for sites using ecommerce. Even sites that only generate leads are at risk of customer contact information being stolen. The risk of malware corrupting your site and taking it offline is a huge risk, especially those businesses dependent on their site for sales.
On the less scary side, website maintenance and support is crucial for businesses that can’t or don’t want to do the work themselves. Imagine needing to update your product information, pricing, run an update – all while handling the other time sensitive issues of your business. It’s hard to prioritize when everything feels like a top priority.
How Hammersmith Support Solves this Issue
Our goal at Hammersmith Support is to provide comprehensive service through preventative maintenance and client driven content updates. Our preventative maintenance includes site security updates, site backups, optimization and premium site hosting.
This two prong approach ensures that your website not only run efficiently and safely, it’s also up to date with your content changes – a winning combination. Click here to see the Hammersmith Support service packages.