We’ve gathered answers to the most common questions about our WordPress website design, development, maintenance, and SEO services. Whether you’re launching a new site, looking to elevate your online presence, or need expert maintenance to keep everything running smoothly, our team is here to help. Explore the sections below to learn more about how we tailor our services to meet your unique goals and ensure a successful, stress-free experience every step of the way. If you don’t see your question here, feel free to reach out—we’re always ready to assist!

Website Design and Development FAQs

At Hammersmith Support, we specialize in custom website designs tailored to meet the unique needs and branding of each client. We believe in creating personalized, high-quality websites rather than relying on generic templates.

Yes, we can provide examples of our work. Our portfolio showcases a range of websites we have designed for various industries, highlighting our versatility and expertise in creating engaging, functional, and aesthetically pleasing websites.

Absolutely. All the websites we design and develop are mobile-friendly and fully responsive. This ensures that your site provides an optimal viewing experience across all devices, from desktops to smartphones.

Yes, we offer ongoing website maintenance to ensure your site remains secure, up-to-date, and performs optimally. Our maintenance packages are designed to give you peace of mind and keep your website running smoothly.

We work with a variety of platforms and content management systems, including WordPress, which is our preferred CMS due to its flexibility, scalability, and user-friendly interface.

Yes, we build e-commerce websites. Our team has experience in creating robust and secure e-commerce solutions tailored to your specific business needs, helping you to effectively sell products and services online.

ADA compliance refers to the Americans with Disabilities Act Standards for Accessible Design, which requires that all electronic and information technology (like websites) be accessible to people with disabilities. Having an ADA-compliant website ensures accessibility for all users, which can also enhance your site’s reach and usability.

Hammersmith Support offers comprehensive website design services, and we serve clients nationwide.

Website Maintenance FAQs

If you don’t use the allocated hours in your maintenance package each month, they do not roll over. Our packages are designed to ensure your website gets regular attention and updates. However, we encourage you to take full advantage of these hours to keep your site optimized and up-to-date.

The turnaround time on requests can vary depending on the complexity of the task. For general updates and maintenance, we strive to complete requests promptly. For more extensive changes or projects, we will provide an estimated timeline based on the scope of work.

If you have an urgent request, we recommend contacting us immediately. We understand that emergencies happen, and we strive to address urgent issues as quickly as possible to minimize any disruption to your website’s functionality.

We provide detailed reports on the updates and maintenance performed on your website each month. This transparency ensures you are always informed about the work being done and the current status of your site.

Hammersmith Support offers comprehensive website maintenance services and we serve clients nationwide.

Search Engine Optimization FAQs

Search engine optimization is the process of optimizing a website to increase its visibility and rank on search engine result pages (SERPs). That rank on the SERP is determined by how well your site matches not only the search terms entered but also how easily the search engine was able to evaluate your site for information.

It’s not possible to say exactly how long it takes for SEO to start working and improve your rankings as there are so many factors that go into SEO. But, generally, if you are creating fresh content and putting the effort into improving your SEO, you should start to see an increase in traffic and rankings within 3-6 months on an existing website.

On-page SEO refers to the optimization of individual web pages to rank higher and earn more relevant traffic. Off-page SEO involves activities outside your website that affect your site’s ranking. 

Technical SEO refers to the process of optimizing your website’s infrastructure and backend to improve its visibility and indexing by search engines

Look no further. Hammersmith Support offers comprehensive SEO services, and we serve clients nationwide.

Hosting FAQs

Web hosting refers to the process of storing your website files on a server, making it accessible to visitors on the internet. To host a WordPress website, you need a web hosting service that provides a server optimized for WordPress, with the necessary software and resources to support it.

It’s not possible to say exactly how long it takes for SEO to start working and improve your rankings as there are so many factors that go into SEO. But, generally, if you are creating fresh content and putting the effort into improving your SEO, you should start to see an increase in traffic and rankings within 3-6 months on an existing website.

Yes, when we are ready to launch we can move your new site to your existing hosting service. While most web hosting services support WordPress, it’s recommended to choose a hosting provider that specializes in WordPress hosting. Our favorite provider is WPEngine.

Some important factors to consider when choosing a web hosting provider for WordPress include the level of security provided, the uptime and performance of the servers, the level of customer support offered, and the cost of the hosting plan.

All Hammersmith’s servers at WPEngine are equipped with Global Edge Security. This provides an additional layer of protection for your website by intercepting and filtering traffic before it reaches your server.

This feature uses a combination of WPEngine’s proprietary technology and third-party services to protect your website from DDoS attacks, malicious bots, and other forms of cyber threats. Global Edge Security is designed to keep your website running smoothly even during high traffic spikes or attacks.

Some of the key benefits of Global Edge Security include automatic security updates, real-time threat detection, and advanced filtering capabilities. Additionally, WPEngine’s security team provides round-the-clock monitoring and support to ensure your website stays protected at all times.

Overall, Global Edge Security is a valuable security feature for any website, especially those that handle sensitive information or experience high levels of traffic.