We always enjoy showcasing the work we do for our clients, and Orange Planet Promotionals is no exception. However, this client highlight is a little different than our usual website designs and redesign projects! We created a robust inventory system for Orange Planet Promotionals that is not only great for the company but also enhances the client experience.
The Issue
Orange Planet Promotionals is a company based in Phoenix, Arizona, specializing in providing a wide range of promotional products and branded merchandise. They offer apparel, corporate gifts, and custom screen-printed or embroidered products that businesses can use to display their logos and brands. The company also provides storage and fulfillment services to manage inventory and shipping needs. Their products are designed to support promotional campaigns for various businesses.
What makes Orange Planet Promotionals unique is that their clients have an individualized account set up with their preselected promotional products. The client can access their account through the Orange Planet Promotionals website and place their order without interacting with a sales representative. The issue was that the website was very simple. It lacked branding, and it was challenging for Orange Planet Promotionals employees to move easily between client accounts.
The Guts
Hammersmith Support created a new portal built in WordPress that utilizes WooCommerce for e-commerce. While users do not directly pay on the site, when they check out orders are created, and inventory is automatically updated for the client’s account. We also customized WooCommerce to have custom packing slips as well as individualized information for the warehouse team.
The Glory
By creating this new client portal, Orange Planet Promotionals enjoys the benefits of:
- Better and more accurate inventory assessment
- More up-to-date communication with clients via their portal page
- Customization of client communication
- Individual client inventory management and reporting
- More efficient management across clients
But this new portal wasn’t just a win for the Orange Planet Promotionals team; it was also a big upgrade for their clients. With improved functionality and the application of branding standards, Orange Planet Promotionals clients enjoy a more seamless experience when ordering products.
Does Your Company Have a Similar Issue?
Whether you need a portal, a website refresh, or a unique system that needs to be improved, Hammersmith Support can bring it to life to support your business. We offer a complimentary 30-minute consultation to discuss your business and how our services can support your goals.