Hammersmith Support is honored and excited to announce that we are now a member of the Tempe Chamber of Commerce! Our membership was kicked off with a virtual Ribbon Cutting ceremony where Hammersmith Support was welcomed by attending members and Ambassadors.

Rooted in Arizona History

Founded in 1908 – four years before Arizona became a state – the Tempe Chamber of Commerce’s mission has been to foster community and the economy in the city of Tempe to sustain the quality of life for the residents of the city. With more than 650 businesses representing nearly 70,000 employees, TCC is committed to advocating, connecting, and promoting the businesses of Tempe.

Hammersmith Support’s Role

Hammersmith Support’s owner and founder, Heather Locke, gave a brief introduction of the company, our core values, some of the services we offer, and also explained why we love what we do. Heather answered some great questions from members about why we love WordPress and who our ideal clients might be. This was followed by a few kind words from Kelly Lorenzen of KLM Consulting and Marketing, who is also a member of the Tempe Chamber of Commerce. And finally, the official (virtual) ribbon was cut!

Goals and Ideals in Alignment

We have been hearing for years from friends and business associates about how wonderful the Tempe Chamber of Commerce is and now seemed like the best time to jump right in. Our team is looking forward to joining with old friends, meeting new acquaintances, and helping this organization in its efforts to positively impact the quality of life and robust economy of the city of Tempe. Hammersmith Support’s emphasis on giving back aligns perfectly with the Tempe Chamber of Commerce’s investment in advocacy and business development working in tandem.

Thank You and Join us!

We’d like to express our gratitude to Anne Gill, Sukki Jahnke, and Ayrianna Drayton for organizing and hosting the event and to Cox Business for sponsoring this great event! If you’d like more information about how Hammersmith Support can help you, please click over to our Calendly link to book a free 30-minute consultation. And for more information about the Tempe Chamber of Commerce, take a look at their site.

Our founder, Heather Locke, has been nominated for the 2020 Arizona’s Finest for the Cystic Fibrosis Foundation! Arizona’s Finest honors the most accomplished, innovative, and emerging leaders and business professionals. The honorees are given the chance to highlight their commitment and professional achievements in the community while raising awareness for the Cystic Fibrosis Foundation.

About Arizona’s Finest and the Cystic Fibrosis Foundation

Founded in 1955, the Cystic Fibrosis Foundation’s mission is “to cure cystic fibrosis and to provide all people with the disease the opportunity to lead full, productive lives by funding research and drug development, promoting individualized treatment, and ensuring access to high-quality, specialized care.” Arizona’s Finest fundraisers are held over the course of two months and in each state. The goal is to bring together a community through the tapping of individual fundraisers.

Heather’s Involvement

First introduced to the Arizona’s Finest fundraiser through Casey and Teresa Strunk, Heather was intrigued by the style of fundraising.

“Giving back to our community is so important to me. So much so, it’s at the foundation of Hammersmith Support. Being honored as one of Arizona’s Finest to support the Cystic Fibrosis Foundation is such an honor – and I’m excited to continue to give back in a new way.”

How You Can Help

Each honoree is asked to raise $2,500 with a group goal of raising a minimum of $25,000 during their two-month campaign! Heather would be honored if you would consider making a donation to her page for this amazing cause!

For more information about cystic fibrosis and the Cystic Fibrosis Foundation, visit their website at www.ccf.org.

This week, we are continuing to highlight local organizations that are doing great things for our community. Hammersmith Support is a member of Local First Arizona, a network for small businesses in Arizona. Local First Arizona is a nonprofit organization that works to create a community, a voice, and a network for small businesses. They offer resources, promotion, and also advocate for a strong and competitive local economy.

What Is Local First Arizona?

Founded in 2003 by Kimber Lanning, Local First Arizona’s goal was to create a community for small businesses. By creating this network for small businesses, owners were able to find resources, connect with other companies, find mentors, create collaborations, and more! The result is a vibrant, unique, local, small business economy that brings excitement and diversity to our state.

Our vision is an Arizona economy that is sustainable, resilient, and celebratory of diverse cultures.

Indie Week

Each year, Local First Arizona celebrates Indie Week where individuals and other small businesses are encouraged to purchase from or support a local business. Because 2020 has been quite a different year, Local First Arizona is hosting Indie Week the entire month of September! This year is even more fun because there is a prize associated with your patronage. Complete 5 calls to action in the card below and enter to win a gift card.

Why We are Involved

One of Hammersmith Support’s foundational beliefs is that we need to foster and give back to our community. We do that in several ways, including choosing a local nonprofit for whom we provide pro bono maintenance services. But we also believe that a rising tide lifts all ships and our support for other small businesses is vital to our community and our economy!

Hammersmith Support is Here to Help

While we work with businesses of all sizes, we understand the unique challenges that many small businesses face. Schedule your free consultation today and let’s talk through how we can help you and your business.

When consumers are looking for a product or service, they will likely have a variety of businesses to choose from. Large companies, small ones, and some middle-sized as well. According to a recent survey, when it comes to choosing who they are going to buy from, 91% of respondents indicated that they prefer small businesses when convenient, while 74% actively search for opportunities to support small and medium businesses even when it is not convenient. Why is that? Many like to support smaller businesses, hoping that it will also support their community. But there are some other distinct advantages that small businesses have over larger ones:

Quick Reflexes

When there are fewer people in a business to train, consult with, etc., companies are able to move faster. The COVID-19 pandemic is the ultimate example. Larger companies were still scratching their heads as to how they should work to accommodate their customers. Where small businesses, like many restaurants, were able to quickly adjust to take-out only options. They streamlined menus, utilized social media to send out details, hung banners announcing safe pick-up, and maneuvered their teams to safely make food and deliver it to customers.

Flexibility

When there’s no chain of command that needs to be involved with changes, actually making those changes for clients becomes so much faster and easier. A lack of hierarchy means that the person you’re talking to likely has the authority to make a decision, and can make it quickly. If a client needs a different service model, there’s no “checking with the manager.” Instead, the change can be made quickly and easily to accommodate the client’s needs.

Connections

Is there anything as frustrating as calling a company, knowing who you need to talk to, only to get placed on hold or sent straight to voicemail? Of course everyone can’t be available every moment of the day, but there is certainly something to be said for having a direct connection to the company you do business with. Knowing that your phone call or your email will be answered and by whom makes a big difference to customers.

In addition, having a consistent relationship with clients means that you’re likely to have a slightly more personal interaction. When a business knows their customer’s children’s names, their spouse, or important events happening in their lives, their customers feel appreciated and comfortable – two aspects of a business transaction that can only be done with genuine customer service.

Innovation

So often in a small business, the owner wasn’t trained to be in their position; they created that position, that business. This level of innovation is so appealing to customers because they know that when they have a problem, this company is going to know how to help them solve the issue.

We’re Small, Too

We know so much of this to be true because we’re a small business, too. We certainly enjoy working with our large-scale company clients, but our small business clients and our nonprofit clients are extra special to us.

Thinking about making some changes to your website? Or do you need some advice about where to start, or what changes you should consider for your website? Need a little help keeping up with your website information? We’re here to help – reach out and let us know what we can do for you and your business.

If you are a parent. If you are friends with parents. Then you need to read this interview! We’re excited to introduce you to our Hammersmith Support client, Marni Steinberg of iGen Parenting.  Marni founded this speaker series to not only educate parents but also to start a conversation between parents and their kids about the important topics facing today’s youth.  We hope you enjoy reading about Marni and iGen Parenting as much as we have enjoyed working with her!

Tell us a little about you

As a University of Arizona graduate, my college experience is a big part of my life. Even today, I am still close with my group of friends from that time. After college I moved to New York City to start my career in advertising. As hard as it was to move across country with no job, money or friends, I am proud of myself for doing it and my experience was priceless. I moved back west through Colorado and then returned home to Arizona. Professionally, I have over 25 years of experience in project management and client services, including senior positions in advertising, marketing, public relations, sponsorships, fundraising and event execution. Personally, I enjoy spending time with family and friends, going to the movies, eating out, hiking and exercising. The majority of my free time is now filled with my daughter’s activities and social life and I am trying to enjoy every moment of it as she really is growing up fast.

What is iGen Parenting?

I decided to start iGen Parenting because I was hearing so much about the issues and concerns my friends were experiencing with their older kids. My daughter is currently in Second Grade but, time and time I again I have said “I can see the future” through what I am hearing as friends navigate tween and teen life. I want a resource in place to provide topical information and I believe that iGen Parenting can be that resource for parents. They always say there is no manual or handbook for being a parent and every kid is different. I believe that but I also think that information from experts can help guide you. iGen Parenting will bring those experts together for you in its monthly sessions and break down some of the important topics you need to know about.

What is unique about your style and product offering?

The idea of iGen Parenting it is not only to provide speakers who are experts in their field who bring information directly to parents but also to build up the community by enabling parents to share with each other as they tackle everyday situations with their kids.

As a parent myself, I believe the iGen Parenting series will inform parents by providing them with expert advice and information about a host of important topics like drugs, bullying, cyber-safety, tolerance and emotional wellness.

What advice do you have for other entrepreneurs?

If you see a need for a service, fill it! Let your passion be your fuel.

Want to learn more about iGen Parenting? Click on their contact information below! Their upcoming speakers series schedule is below as well:

info@igenparenting.com

Facebook

www.igenparenting.com

Tuesday, August 20 – How to Reach, Teach and Support Today’s Kids

Tuesday, September 17 – Drugs in Middle School

Tuesday, October 15 – Raising Good Digital Citizens While Keeping Them Safe Online

Tuesday, November 19 – Keeping the Conversation Going with Your Tween

Tuesday, January 14 – Your Tween’s Mood: When Is It More Than ‘Just a Phase’?

Tuesday, February 11 – Suicide Warning Signs

Tuesday, March 24 – No Place for Hate in the Schools (ADL Hate Crime Initiative)

Tuesday, April 21 – Arizona Laws and Your Tween: What You Don’t Know

Want to read more about women in business? Click on over to our blog page to find more!

At Hammersmith Support, one of our core values is to give back. Every year, we choose a local charity to assist through website support services, pro bono. Our goal is to further their mission by enabling their online presence to be everything it can be.

#LoveUp Foundation

Our current pro bono client is the #LoveUp Foundation. This Phoenix-based charity is a “jack of all trades” when it comes to assisting children in the foster care system. We use that phrase because of all the amazing services #LoveUp Foundation offers to children in foster care. Their services range from entertainment at a Diamondbacks game, to holiday parties complete with an overwhelming amount of gifts for deserving kids, to supporting teenagers as they “age out” of the foster care system. These teenagers are thrust into the real world with little support and the #LoveUp Foundation is happy to help them get the supplies they need for a new home, job opportunities, and more.

Why They’re Needed

The #LoveUp Foundation has an ever-growing population of kids who need help. Why’s that? Because the stats on children in the foster care system are staggering:

  • Over 438,000 children are in the foster care system across the United States
  • 20,000 children annually “age out” of the system at 18 years old
  • 1 in 5 of those children will experience homelessness after the age of 18
  • Fewer than 3% of foster children earn a college degree
  • 1 in 4 children in foster care will experience Post Traumatic Stress Disorder

How You Can Help

It’s hard to read those stats and not wonder how to get involved! #LoveUp Foundation has several ways for us to do so. They’re always in need of monetary donations, but you can also volunteer at an event for the kids. Your business can participate in the Arizona State Corporate Tax Credit, which is a dollar for dollar credit to the donor. And maybe the easiest way to help is to purchase a #LoveUp Foundation t-shirt, the proceeds of which go towards funding the various projects that #LoveUp Foundation is working on. Not only does this help underwrite the costs of the foundation, but it also helps to spread awareness about #LoveUp Foundation, which is critical in supporting this valuable charity.

Want to learn more about our commitment to service in our community? Click on over to our Giving Back page to find out our “why.”

woman in pink head wrap and light blue suit Hera Hub Phoenix

We are huge fans (and clients) of Hera Hub! This female focused co-working space offers various forms and levels of office space for busy professionals that may not need a full office every single day. Whether it’s a quiet room to focus or shoot a video, meeting room, or a co-working space, Hera Hub has it all. What makes Hera Hub so special, is that it’s not just a business. Their mission is to foster women’s businesses and build up the community by providing productive work space and opportunities for collaboration. It is that mission that makes Hera Hub so special to us. We hope you enjoy reading about Shatha, the CEO of Hera Hub, Phoenix.

Tell me a little about you – Where did you grow up? What inspires you?

I was born in Homs, Syria, moved to Chicago as a young girl and settled in Phoenix as an adult. I’ve traveled the world, spending a lot of time in the Middle East. Witnessing so many diverse cultures throughout the world has been my inspiration to build figurative bridges across industries, communities, cities, and more. I believe women have innate capabilities and gifts that can bring people, families, cultures and minds together, once she has stepped into her full leadership potential.

Why did you decide to open Hera Hub Phoenix?

I stepped away from my corporate career knowing I wanted something different out of life. After soul searching, I founded a non-profit which became my full-time job. We began to grow our family and I found myself completely underwater managing the non-profit and our family. While in this state of chaos, I discovered Hera Hub and I was blown away by the concepts and their mission. I knew this is what I had been searching for; a space that allowed me to bring my passion for uniting women and fostering small business growth for our community.

What is unique about your style and product offering?

I wanted to create a working environment that was not only conducive to business, but one that created calm inspiration. Hera Hub is just that; a zen, spa-inspired, productive work space.  A place where people come in and really feel that this is the office space they always wanted. Where they are surrounded by people that they can relate to, collaborate with, and be comfortable around doing business. Our space is flexible; it works well for both short visits for focus, to full days of work that require both quiet and collaboration. We offer meeting rooms, conference rooms, training rooms, and event space all in one location making it easy to accommodate many different levels of business.

In addition, Hera Hub is absolutely dedicated to our mission of supporting women in business.  We’ve partnered with many organizations and groups to pull resources and connections to provide and support women to thrive in Phoenix.  Our aim is to be that inclusive and diverse landing spot and launching pad for women in the valley!

What advice would you give other women business owners?

I would say to female business owners is to not underestimate yourself or undervalue yourself. I talk to many women who don’t want to highlight their accomplishments and share their wins.  If this is still uncomfortable for you, then write it down, have it on your website and your brand content.  Then, surround yourself with others that will not only cheer you on, but can also highlight and be your advocate.  You’ve worked hard for all the work that you’ve done and deserve the recognition!